FAQs

How do I place an order on BT Planet?

  1. Placing your order with BT Planet is easy and convenient. Once you have found and selected your product from the online catalog, you just have to add it to your shopping cart and then proceed to checkout. Then, fill up the form with the needed information for billing, shipping, and payment, and then place the order.

What does BT Planet do?

  1. BT Planet is an e-commerce platform which allows its customers to buy a wide selection of laptops, computers and projectors in an organized manner.

What are my payment options?

  1. BT Planet offers a wide range of payment options to make your shopping more convenient. We accept major credit cards such as Visa and MasterCard. We also accept cash or check on delivery.

How does BT Planet arrange billing system?

  1. We’ll send you an email notification with a link to an invoice listing any fees incurred for that billing period. 

Which carriers do you use for shipping?

  1. Most of our parts are shipped via DHL.

How do I know my transaction is secure?

  1. BT Planet uses the strongest level of security available in the Internet. It encrypts information sent through the Internet and ensures that this information maintains its integrity all throughout the transmission.