Customer Service

BT Planet takes great care of the customer’s needs by providing and delivering professional, helpful and high quality assistance before, during and after the customers’ requirements are met. Because our prime focus lies in customer satisfaction, we follow a well-defined customer support strategy to provide our customers with a consistent experience over multiple channels. BT Planet assures to provide you with an outstanding customer service by keeping track of all the customer orders, interactions from many mediums, all in one place. We make sure that the orders placed by our customers are timely delivered and the products provided to them are reliable, convenient and branded. We get the products delivered all over Nepal, within 24 hours of the order placement